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Onboarding and Introduction

3

Protected: Welcome to Cal Dental USA!
Protected: Start here! How to use Easy Dental
Protected: How to use Vine & Remote Lite

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Insurance Claims

16

Protected: How to process Notice of Authorizations (NOAs)
Protected: How to use XV Lite
Protected: Medical Dental Schedule of Maximum Allowances
Protected: Medical Frequency Limitations
Protected: Processing Medical Claims (non-preauth)
Protected: Processing Medical Claim Pre-Authorizations
Processing Medical Insurance Claims
Protected: Medical Forms
Protected: Medical Claims – Troubleshooting
Protected: Medi-Cal Claims Part 2: Procedures and Terminology
Protected: Introduction to Insurance Claims
Protected: How to process insurance claims
Protected: Medi-Cal Claims Part 1: Verify
Protected: Processing Out-of-network Insurance Claims
Protected: How to follow up on insurance claims
Protected: How to use Remote Lite Software

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Technology

4

Protected: Troubleshooting Software Issues
Protected: Troubleshooting Hardware Issues
Protected: Network Topology of Locations
Protected: Introduction to our systems and services

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Troubleshooting

1

Protected: Medical Claims – Troubleshooting

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Protected: Processing Medical Claim Pre-Authorizations
Protected: Medi-Cal Claims Part 2: Procedures and Terminology
Protected: Medi-Cal Claims Part 1: Verify

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